Città is a New Zealand design company creating thoughtfully designed furniture and homewares for people who care about how they live.
We’re a small, collaborative team where you’ll have the opportunity to make a genuine impact and work across different areas of the business. You’ll help shape our digital presence, contribute ideas and see your work make a real difference.
If you’re digitally savvy, commercially curious and have a strong appreciation for good design, we’d love to hear from you.
Job Description
This is a hands-on role, sitting across ecommerce trading, merchandising, product presentation, customer experience and performance, with a strong focus on Shopify Plus and Microsoft Dynamics 365 / AX. We're looking for someone who will ensure our products are presented beautifully and accurately, while helping improve the systems and processes that support the customer experience.
Our ideal candidate is someon who will be eager to take full ownership of the quality, completeness, and accuracy of product presentation across Citta’s digital platforms. Managing the day-to-day operation of Citta’s Shopify store/stores, they will be continually improving the online experience for customers and using customer behaviour, sales data, and analytics to identify opportunities and turn insights into practical actions.
Our ideal fit will be someone who ‘lives and breathes’ eCommerce, someone who naturally stays curious about emerging ecommerce trends, customer behaviour and technology. We're looking for someone who will look for opportunities to bring useful ideas into Città. They will be supporting continual development and improvement of digital experiences across all platforms.
Desired Skills and Experience
About you:
You’ll ideally have:
2-5 years experience in ecommerce, digital commerce, or a related role.
Strong hands-on shopify experience
Experience with ecommerce analytics and GA4
Experience managing digital merchandising, product content, onsite search, navigation or similar.
Experience briefing and working with developers, digital agencies or technology partners.
Experience within interiors, furniture, or another design-led category would be particularly valuable.
Knowledge and skills:
Strong ecommerce trading and merchandising instincts.
Understanding of conversion and customer journey optimisation.
Strong analytical and organisational skills, with the ability to turn data into action.
Confidence working with Shopify Markets, collections, meta fields and apps.
Basic HTML/CSS, Shopify Liquid, APIs or product feed knowledge would be useful.
Familiarity with tools such as Klaviyo, Boost AI Search & Discovery, Gorgias or Starshipit would be advantageous.
Personal attributes
Excellent eye for detail and appreciation for design, imagery and visual presentation.
High standards for accuracy and consistency.
Genuine interest in customer behaviour and ecommerce.
Commercially minded, curious and proactive.
Solutions-focused, with a willingness to learn and improve.
Collaborative and comfortable working across teams.
If this sounds like you, we'd love to hear from you. Please upload a CV and cover letter with your application.
